Operating a BPO or ITES company requires strict adherence to state Shops and Establishments (S&E) rules, especially concerning night shifts and women's safety.
Mandatory Requirements
- Door-to-door transport for women employees working past 8 PM.
- Adequate security at the workplace.
- Functional creche facilities for establishments with 50+ employees.
- Proper rest rooms and cafeterias.
Employers must also ensure that employees get mandatory compensatory offs if they work on national or state holidays.